Returns & Exchanges
At Free Delivery, we want you to love your home as much as we do, which is why we offer a 30-day hassle-free return window for all furniture and decor items. If your purchase isn't the perfect fit for your space, we provide complimentary return shipping to ensure your satisfaction remains our top priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the home items you wish to send back.
- 2.Print Your Free Label
Once approved, we will email you a prepaid shipping label; simply print it out and attach it to the original packaging.
- 3.Schedule a Pickup
For larger furniture pieces, use our portal to schedule a convenient home collection time, or drop off smaller decor items at any authorized courier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.